UHOMES Privacy Policy

UHOMES INTERNATIONAL CO., LIMITED ("we", "us", or "our"), operating as uhomes.com, operates the Partner Onboarding Portal (the "Service").

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use the Service.

By using the Service, you agree to the terms of this Privacy Policy.

For the purposes of applicable data protection laws, UHOMES INTERNATIONAL CO., LIMITED acts as the data controller for personal data collected and processed in connection with partner onboarding, account management, and operation of the Service.

Where we process data on behalf of partners or users as a service provider, we act as a data processor in accordance with applicable agreements and laws.

2.1 Information You Provide

We may collect information including:

• Company information (company name, address, city, country/region)
• Contact details (name, work email, phone number of authorized representatives)
• Property data (building details, pricing, amenities, images)
• Contract information (commission terms, contract dates, covered properties)
• Website URLs and related business information

2.2 Information Collected Automatically

We may automatically collect:

• Log data (IP address, browser type, operating system, referring URLs, pages visited, timestamps)
• Device information (device type, screen resolution, language preferences)
• Cookies and similar technologies used for authentication, session management, and analytics

We use collected information to:

• Process and manage partner onboarding applications and contracts
• List and manage properties on the uhomes.com platform
• Communicate regarding accounts, contracts, and service updates
• Improve and optimize our Service
• Comply with legal obligations
• Detect, prevent, and address fraud or security issues

Where applicable under the General Data Protection Regulation (GDPR) and UK data protection laws, we process personal data under the following legal bases:

• Performance of a contract – providing onboarding and platform services
• Legitimate interests – operating, improving, and securing our platform
• Legal obligations – compliance with applicable laws and regulations
• Consent – where required for optional communications or analytics

We do not sell personal information.

We may share information with:

• Service providers: third-party vendors assisting operation of the Service (hosting, analytics, e-signature services)
• Sub-processors: trusted infrastructure and operational partners engaged under contractual confidentiality and data protection obligations
• Platform users: property information submitted may be displayed to students and renters on uhomes.com
• Legal requirements: when required by law or legal process
• Business transfers: in connection with mergers, acquisitions, or asset sales

We implement industry-standard technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction.

These measures include access controls, encryption where appropriate, monitoring systems, and internal security policies aligned with industry best practices. However, no method of transmission over the Internet can be guaranteed to be completely secure.

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing the Service, complying with legal obligations, resolving disputes, and enforcing agreements.

Retention periods may vary depending on contractual, regulatory, and operational requirements.

Depending on your jurisdiction, you may have the right to:

• Access personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at: contact@uhomes.com

If you are located in the European Economic Area (EEA) or the United Kingdom, you may also contact our Data Protection contact below or lodge a complaint with your local supervisory authority.

Your information may be transferred to and processed in countries outside your country of residence.

Where personal data is transferred internationally, we implement appropriate safeguards designed to ensure an adequate level of protection, including Standard Contractual Clauses or other lawful transfer mechanisms where required.

We take reasonable steps to ensure recipients provide protections consistent with applicable data protection laws.

We use essential cookies for authentication and session management. Analytics cookies may also be used to understand how the Service is used.

You may control cookies through your browser settings.

We may update this Privacy Policy periodically. Material changes will be notified by posting the updated policy and revising the "Last Updated" date.

Continued use of the Service constitutes acceptance of the updated policy.

If you have questions regarding this Privacy Policy, please contact:

UHOMES INTERNATIONAL CO., LIMITED
ROOM 605, 6/F, FA YUEN COMMERCIAL BUILDING, 75–77 FA YUEN STREET, MONGKOK, KOWLOON, HONG KONG
Email: contact@uhomes.com
Data Protection Contact: privacy@uhomes.com